6 Key Benefits of AI technology for Business

Robotic Automation (RA) is transforming the way businesses operate. Not only RA is bridging communication gaps, transaction information, and other operational processes, it is also facilitating decision making processes. MYND Solutions Neural Intelligence Platform is a top-grade software platform that brings together a wide range of AI functions, such as - NLP (natural language processing), cognitive, machine learning, augmentation of intelligence and finally, analytics. The combined benefits of these functions produce a powerful boost and aid enterprises in analyzing, comparing and acting on complex data. In this regard, advanced artificial intelligence and MYND go hand in hand. MYND's strong team and infrastructure can create neural intelligence platforms with three customised layers. These three layers can be created as per unique business needs, although the standard ones are- a platform for the engagement of scores of structured and unstructured data, an engine that can predict analytics, mass behaviour and sentiments, and lastly, a deep machine learning capability that can recognize logical behavioral patterns in human and sense, act and learn from circumstances or incidents over time. It has to be noted that the AI platforms mentioned above, can be easily accessed, managed and even have provisions for syncing multiple data sources.

MYND’s AI capabilities like the advanced neural link platform, help organisations manage large batches of data, enable continuous learning through automation, and leverage predictive, sentimental analysis. 6 key benefits of AI for small, large and middle scale businesses are - 

  1. Improvement in customer experience – AI improves response times in business processes related to customer management, customer interaction and marketing. Among in-house processes, AI decreases the time consumed by resolutions, reduces the number of escalations, and also correctly anticipates the "next likely question" in user-generated platforms.

  2. AI can empower autonomous processes- A business usually has a number of autonomous systems like – the account payroll system, data management system, self-driving vehicles, and mechanical processes – all of which can be achieved without human intervention. Meeting obligations involving speech recognition, multilingual translation, and data analysis across organisational branches located in different countries becomes simple and quick with the ability to understand and interpret human language. The ability of artificial intelligence technology to recognise and categorise images and videos, in addition to voice and text, enables organisations to carry out business operations more smoothly. 

  3. Predictive analysis - Artificial intelligence technology solutions offered by MIND can help enterprises identify patterns, based on which organizations can arrive at insights or decisions. A seamless coordination between the front office, back office, manufacturing units, sales and distribution network is becoming possible due to end-to-end digitally controlled solutions offered by AI.
  1. Personalization – Advanced AI technology can personalize experiences for enterprises that cater to individuals. For instance, enterprises can launch service- related BoTs for their customers. MYND’s NLP engine gathers information from emails, identifies the intent and interests of customers, and also responds to customer’s concerns with achievable solutions. MYND’s solutions can result in 35% to 60% savings for the organization. A few industries for which MYND has offered plug and play BoT services are- mutual funds, life insurance, health insurance, home finance, retail lending and personal loans.
  1. Recommend products or services for the market- For ecommerce platforms, AI technology can interpret consumer behaviour, requirements and investment patterns. The insights thus obtained can help businesses explore new product lines or new services.
  1. Gain competitive intelligence – AI technology can also help a business gain a competitive advantage by collecting, analyzing and predicting competitions, industries, the business environment, as well as existing and probable customers. AI also tracks people, products, and promotions of existing competition to help a business stay ahead.

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